Wisconsin Firearms Training Center

ORDER CANCELATIONS

If you cancel your order after the item is ordered and invoiced from the distributor, a cancelation fee of 10% plus shipping costs will be assessed.

ORDER FULFILLMENT

All orders are shipped from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

RETURNS

If you are dissatisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of receipt of the product. If the item is returned unopened in the original box, we will either exchange it, offer you store credit, or offer you a refund of the purchase amount less a 25% restocking fee. The refund will be issued to your original payment method.

The product must be returned within 10 business days from of the issuance of the RMA. All products must be packed in the original packaging and must include any accessories, manuals, documentation, and registration information shipped with the product. If the original box has been opened or the product has been removed from its original packaging, a 15% open box fee will be assessed in addition to the 25% restocking fee (totaling 40% of the original purchase price).

Please note that we cannot accept returns of the following products:

Special orders and products that are custom configured to your specifications.
Products sold "as is" or "used" or “preowned”
Products that have been installed or used after receipt.
Firearms that have been transferred to buyer.
Illumination devices, electronic sights, optics, and night vision equipment.
Holsters

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and do not insure or declare the full value of the product, you are responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

FIREARM SHIPMENTS

We ship firearms to valid FFL dealers only. No exceptions.

Firearms cannot be shipped to a P.O. Box.

You are responsible for knowing and following the laws in your state regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL dealer before ordering a firearm to verify their transfer fee and to ensure that they will receive your transfer. You assume all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a handgun, rifle, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:

A legal resident of the state in which you are ordering.
At least 21 years of age (for handguns) or 18 years of age (for rifle) to complete the transfer through your FFL.

Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residency, etc.

SHIPPING RESTRICTIONS

Please note that we DO NOT ship standard-capacity magazines to the states with arbitrary restrictions.
We will not ship ANY items to the District of Columbia (Washington D.C.).
We will not ship ANY items to the state of Massachusetts.
We will not ship ANY AR or AK Parts or Firearms (Including Receivers) to residents of Connecticut; Chicago, Illinois; Cook County, Illinois; or Deerfield, Illinois.
We will not ship any AR or AK parts to Denver, Colorado.
Illinois: All handguns with a barrel, slide, frame or receiver that is die-cast from zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 800 degrees Fahrenheit are prohibited.
Minnesota: All hand guns handgun with a barrel, slide, frame or receiver that is die-cast of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 1,000 degrees Fahrenheit, of any material having an ultimate tensile strength of less than 55,000 pounds per square inch, and of any powdered metal having a density of less than 7.5 grams per cubic centimeter are prohibited.
We will not ship ANY AR or AK Firearms (including receivers) to residents of Aurora, Highland Park, Deerfield, or Cook County, Illinois.
We will not ship any handguns to CA that are not on the DOJ roster. This includes single shot exemption conversions.
We will not ship AR parts to Connecticut. All such orders will be cancelled, and the customer will be charged a 10% fee.
We will not ship stripped lower receivers to the following states:
- Colorado (Boulder, Denver, Vail)
- Connecticut
- Massachusetts

Complete AR and AK receivers will NOT be shipped to the following states:

California
Colorado (Boulder, Denver, Vail)
Connecticut
Maryland
New Jersey
New York

Non-Compliant AR & AK models will NOT be shipped to the following states:

California (No “assault weapons” can be shipped.)
Colorado (Boulder, Denver, Vail)
Connecticut
Maryland
New Jersey
New York

SHIPPING RESTRICTION EXCEPTIONS

Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that the firearm will be used in the execution of the L.E.O.'s duties. We only recognize City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.s.
Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
We do NOT ship directly to L.E.O.s; the order must go to an FFL. No exceptions for this policy.

P.O. BOX SHIPMENT RESTRICTIONS

Firearms cannot be shipped to a P.O. Box.

Wisconsin Firearms Training Center, Inc. abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

Minor Blast/Minor Projection Hazard — Ammunition
Oxidizing Substances — Batteries
Flammable Solids — Black Powder
Flammable and combustible liquid — Cleaners, oil, and aerosol cans

If you wish to order any hazardous materials, you must provide a physical address for shipment through UPS.

MAGAZINE ORDERING AND SHIPPING RESTRICTIONS

Wisconsin Firearms Training Center, Inc abides by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 10% restocking fee.

STATES WITH APPLIED MAGAZINE RESTRICTIONS

California — No magazines greater than 10 rounds.
Colorado — No magazines greater than 15 rounds, effective July 1, 2013.
- Boulder — No magazines greater than 10 rounds.
Connecticut — 10 Rounds and less with a valid permit.
Hawaii — No magazines greater than 10 rounds.
Illinois
- (North Chicago) — No rifle magazines greater than 16 rounds.
- Aurora, Skokie, Chicago, Evanston — No rifle magazines greater than 15 rounds.
- Highland Park, Cook County, Dolton, Homewood, Deerfield — No rifle magazines greater than 10 rounds.
- Deerfield — No shotgun magazines over 5 rounds.
Indiana (South Bend) — No magazines greater than 15 rounds.
Maryland — No magazines greater than 10 rounds October 1, 2013.
Massachusetts — No sales. We will not ship ANY items to the state of Massachusetts.
New York — No magazines greater than 10 rounds.
New Jersey — No magazines greater than 15 rounds.
Vermont — No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
Washington D.C. — No Sales. We will not ship ANY items to the District of Columbia.

We will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with us directly.

MAGAZINE RESTRICTION EXCEPTIONS

Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that the magazine will either be used in the execution of the L.E.O.'s duties, or off duty. We only recognize City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.

AMMUNITION ORDERING RESTRICTIONS

Wisconsin Firearms Training Center, Inc abides by all state regulations regarding the sale of ammunition.

You agree and accept all policies described in our Terms of Use.
You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
You are not violating any local, state, or federal laws by purchasing ammunition.
You have not been convicted of any felony or domestic abuse misdemeanor, and you are not chemically dependent.
You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
You have never been committed to any mental institution or been adjudicated as mentally defective.
You will not sell ammunition to any minor.
You cannot have ammunition shipped to a post office box.
You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition.

Customers who order ammunition in states prohibiting ammunition orders will have their orders cancelled and a 10% restocking fee will be charged.

WE WILL NOT SHIP AMMUNITION TO THE FOLLOWING AREAS:

California — No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
Connecticut — No sales without a valid permit.
Alaska — No Sales. Ammunition must be shipped to a freight forwarder.
Hawaii — No Sales. Ammunition must be shipped to a freight forwarder.
Illinois — No sales to the city of Chicago or Cook County. All other Illinois residents must email us a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these IDs.
Massachusetts — No sales. We will not ship ANY items to the state of Massachusetts.
Maryland — No Sales to the City of Annapolis and Montgomery County.
New York — No Sales to New York City, or its five Burroughs. Starting January 1, 2014, all ammunition must be sent to an FFL.
New Jersey — When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
Puerto Rico —No Sales. Ammunition must be shipped to a freight forwarder.
Washington D.C. — No sales. We will not ship ANY items to the District of Columbia.

This is not a comprehensive list but is meant as a guide. It is in no way meant to include all laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions.

OTHER ORDERING RESTRICTIONS

Alaska — No sales.
Hawaii — No magazines greater than 10 rounds. No AR or AK pistol sales.
Maryland — No tannerite sales.
Massachusetts — No sales.
Minnesota — The following firearms are prohibited in the state of Minnesota: GSG Rimfire pistols, Walther Rimfire Pistols, Cobra, Phoenix Arms, and Heritage Arms.
Vermont — No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.
Washington D.C. — No sales.

Terms and Conditions