If you cancel your order after the item is ordered and invoiced from the distributor, a cancelation fee of 10% plus shipping costs will be assessed.
All orders are shipped from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
If you are dissatisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of receipt of the product. If the item is returned unopened in the original box, we will either exchange it, offer you store credit, or offer you a refund of the purchase amount less a 25% restocking fee. The refund will be issued to your original payment method.
The product must be returned within 10 business days from of the issuance of the RMA. All products must be packed in the original packaging and must include any accessories, manuals, documentation, and registration information shipped with the product. If the original box has been opened or the product has been removed from its original packaging, a 15% open box fee will be assessed in addition to the 25% restocking fee (totaling 40% of the original purchase price).
Please note that we cannot accept returns of the following products:
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and do not insure or declare the full value of the product, you are responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
We ship firearms to valid FFL dealers only. No exceptions.
Firearms cannot be shipped to a P.O. Box.
You are responsible for knowing and following the laws in your state regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL dealer before ordering a firearm to verify their transfer fee and to ensure that they will receive your transfer. You assume all responsibility and cost for returned firearms due to FFL refusal or failure to receive.
If you order a handgun, rifle, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:
Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residency, etc.
Complete AR and AK receivers will NOT be shipped to the following states:
Non-Compliant AR & AK models will NOT be shipped to the following states:
SHIPPING RESTRICTION EXCEPTIONS
P.O. BOX SHIPMENT RESTRICTIONS
Firearms cannot be shipped to a P.O. Box.
Wisconsin Firearms Training Center, Inc. abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:
If you wish to order any hazardous materials, you must provide a physical address for shipment through UPS.
MAGAZINE ORDERING AND SHIPPING RESTRICTIONS
Wisconsin Firearms Training Center, Inc abides by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.
It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 10% restocking fee.
STATES WITH APPLIED MAGAZINE RESTRICTIONS
We will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with us directly.
MAGAZINE RESTRICTION EXCEPTIONS
AMMUNITION ORDERING RESTRICTIONS
Wisconsin Firearms Training Center, Inc abides by all state regulations regarding the sale of ammunition.
Customers who order ammunition in states prohibiting ammunition orders will have their orders cancelled and a 10% restocking fee will be charged.
WE WILL NOT SHIP AMMUNITION TO THE FOLLOWING AREAS:
This is not a comprehensive list but is meant as a guide. It is in no way meant to include all laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions.
OTHER ORDERING RESTRICTIONS
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